A registry line that's never busy.
For medical centres and hospital outpatient departments, where the registry phone rings all day. Books NZOK-covered and paid visits, for the patient or a relative, while your registry staff look after the people at the desk.
It books. It never advises.
The assistant is a registrar, not a doctor. Its rules are fixed and the same on every call.
Booking only
Matches what the caller says to the specialties on your list ("heart doctor" - cardiology). It never suggests a doctor from symptoms or judges how urgent something is.
Emergencies go to 112
If a caller mentions chest pain, trouble breathing or losing consciousness, it stops booking and tells them to call 112 straight away.
No ЕГН
It asks only for a name and date of birth. The personal ID number and the referral are checked at the desk, as they are today.
What it does on a call
- Books NZOK-covered or paid visits - asks whether there is a referral and whether it's a first or follow-up visit.
- Finds a free slot with the doctor or specialty asked for, and confirms it by reading back the date and time.
- Books for a relative - the patient's name and date of birth kept separate from the caller's details.
- Moves and cancels visits only after a check: the patient's name and date of birth, plus the confirmation code or the visit's date and doctor.
- Answers registry questions - opening hours, prices, preparation for a test - only from your own texts.
- Never discusses results or diagnoses - with anyone, the patient included. Anything else becomes a message for the registry.
Works with
Hospital departments are set up as separate units, and one number serves them all.
Pricing
The medical license includes everything in Orbit Book, plus more doctors and units and longer calls. The price depends on the number of doctors, departments and calls - we send a quote within two working days.
Priced on request
Before going live we sign a data-processing agreement, because patient calls contain health data. Connecting to your hospital information system is quoted separately.
Hear it book a cardiology visit
We set up a demo with your specialties, doctors and hours. Call it as a patient would.