AI phone assistant · in Bulgarian and English
Orbit answers your customers, books appointments and reservations, and handles their questions - while you look after the person in front of you. Prices are on the site, the first 7 days are free, and it's live within a week.
Call the demo line and talk to it yourself - no form first.
How it sounds
We train it on your services, prices and rules. Then it picks up, works out what the caller wants, and does it.
Why Orbit
Everything you need to know before you start, on one page.
Nights, weekends and holidays - and when everyone at the desk is busy.
Cancel before the trial ends and you pay nothing.
A 30-minute call, we connect your systems, you test it - and it starts picking up.
Every plan and price is on the site, not in a quote after a consultation. Prices exclude VAT.
Answers in the caller's language. Other languages on request.
Processed and stored in the EU, with a data-processing agreement for every customer.
Tell us what calls you get, and we'll show you how the assistant would handle them.
Book a demo callHow we start
We go through your calls and what the assistant may promise.
Calendar, booking engine or shop. A Bulgarian number is included, or we forward yours.
Call it, try to confuse it, listen to the recordings. We adjust it until you're comfortable.
Every call is summarised in your dashboard, with notes on anything it couldn't settle.
Products
The same voice assistant, trained for the calls your kind of business actually gets.
Every table, every slot, booked by voice.
Books, moves and cancels appointments in your shared team calendar, confirms by SMS, and reminds customers before they forget.
A front desk that never steps away.
Quotes rates, checks room availability, takes the reservation and sends a deposit link - at night and at weekends too.
Order status, returns and sizing - answered on the phone, not in a queue.
Answers "where is my order" from your shop's order data, starts returns, and takes orders from customers who'd rather call than click.
A registry line that's never busy.
Books NZOK-covered and paid visits, for the patient or a relative - no medical advice, no ID number, and emergencies sent to 112.
Compare
| Voicemail | Another employee | Orbit | |
|---|---|---|---|
| Answers at night and at weekends | ✕Only records a message | ✕Working hours | ✓24/7 |
| Books an appointment or reservation itself | ✕No | ✓Yes | ✓Straight into your calendar or system |
| Answers the repeat questions | ✕No | ✓Yes | ✓From answers you approve |
| Summary of every call | ✕No | ✕Rarely | ✓In your dashboard |
| Monthly cost | Next to nothing | Salary and social contributions | From €79 excl. VAT |
| Time to start | Immediately | Hiring and training | Within a week |
Where we are, plainly
The assistant is taking real calls for pilot customers now. Each call is reviewed, and the bugs we find get fixed before the next one - that's how it gets good.
Calls are processed and stored on infrastructure we run in the EU. We sign a data-processing agreement with every customer.
If asked, the assistant says it is an AI. When a caller needs something it can't do, it takes a message and you see it in your dashboard.
Bulgarian and English, and it answers in the caller's language. Other languages on request.
If they ask, the assistant says it is an AI. We recommend mentioning it in your greeting too - it's honest, and the law requires it.
It asks again. If it still can't help, it takes a message and you see it in your dashboard with a summary of the call.
Yes - you forward it to us. Or use the Bulgarian number included with every plan.
Usually up to a week: a 30-minute call, connecting your systems, and your own test before it starts picking up.
No. Plans are monthly or yearly, you can cancel any time, and the plan runs until the end of the paid period.
We'll set up a short demo with your own opening hours and services, so you can judge it on your calls, not ours.